Privacy Policy

1. Introduction

Ganpati Enterprises ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website theganpati.shop, use our services, or interact with us in any way.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you:

• Fill out contact forms or inquiry forms
• Place orders for Ganpati sculptures
• Subscribe to our newsletters
• Call or email us
• Visit our workshop

This information may include:

• Full name
• Email address
• Phone number
• Postal address
• Payment information
• Order preferences and requirements
• Communication preferences

2.2 Non-Personal Information

We automatically collect certain non-personal information when you visit our website:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Device information

3. How We Use Your Information

We use the collected information for the following purposes:

3.1 Service Provision

• Processing and fulfilling sculpture orders
• Providing customer support and assistance
• Scheduling consultations and workshop visits
• Coordinating delivery and installation services

3.2 Communication

• Responding to inquiries and messages
• Sending order updates and delivery notifications
• Providing promotional materials (with consent)
• Sending service announcements

3.3 Business Operations

• Improving our services and website
• Analyzing usage patterns and preferences
• Conducting market research
• Maintaining business records

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business (e.g., payment processors, delivery services)
• Legal Requirements: We may disclose information when required by law, court order, or government request
• Business Protection: We may share information to protect our rights, property, or safety, or that of our customers
• Consent: We may share information with your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Secure data transmission using SSL encryption
• Restricted access to personal information
• Regular security assessments and updates
• Employee training on data protection
• Secure storage of physical and digital records

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience:

6.1 Types of Cookies

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand website usage
• Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences, though some website features may not function properly if cookies are disabled.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from promotional communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place.

10. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications (if you have provided your email)
• Displaying a notice on our website

The updated policy will be effective from the date of posting.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in Hanumangarh, Rajasthan.